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I'm a Senior User Experience expert who has been professionally designing online interactive experiences since 1995. I have a broad range of skills encompassing both design and research as well as strategy and visual design, however these days I mostly work on shaping products to be highly usable following a human-centered design methodology.

In my 20+ years of experience I have worked on a wide variety of well-known brands including recently Louis Vuitton, Visa, Audi, Intel and Toyota as well as a variety of startups including ThreatStream, Aktana and Zappos. I hold multiple interface design patents and have received a wide variety of awards over the years. I have also held senior executive roles at a large NYC advertising agency (Saatchi & Saatchi) and a senior management position at a US Fortune 100 (Motorola).

I am currently working as an independent consultant based out of San Francisco and have recently accepted assignments in Paris and Tokyo. Previously, I founded and managed a boutique design studio (Chroma Design) and served as an adjunct professor teaching design and theory. Prior to that, I received an international artist-in-residence award after graduating from Art Center.

Specialties include:

  • User Experience (UX)
  • Information Architecture (IA)
  • Interaction Design
  • Usability
  • Human Factors
  • Computer Human Interaction (CHI)
  • User Research & Testing
  • Strategy
  • Creative Direction
  • Multi-channel Marketing



  • AstraZeneca AccolodeZ
  • Beacon Hackathon, Silver Medal
  • Communication Arts “Webpick of the Week”
  • Creativity Annual Awards
  • Horizon Interactive Awards
  • Interactive Media Award
  • Network Computing’s “Editor’s Choice” Award
  • NetworkWorld’s “Best of the Test” Award
  • NetworkWorld’s “Blue Ribbon” Award
  • Nexium Best HCP Campaign & Best TouchStone Interactive
  • The RX Club “Award of Excellence”
  • Web Marketing Association WebAwards “Standard of Excellence”


Elsevier/Morgan Kaufmann Publishing Advisory Board

10-00 to 1-06

Performed reviews/critiques of usability and user experience design manuscripts & proposals in progress. Contributed to the development of usability and user experience design theory.

SF State University and Foothill College

6-01 to 6-04

Adjunct Professor

San Francisco, CA

Taught UX, Usability, Web Design and Graphic Design courses. Successfully mentored classes of 25+ students of varying abilities. Course material ranged from complex human factors theory to hands-on programming of (X)HTML, CSS and JavaScript by hand. Produced online course materials.



7-11 to Present

President and Creative Director

San Francisco, CA

Working internationally across the US, Europe and Japan on a variety of projects from large global brands to smaller, agile start-ups, I provide senior subject matter expertise across the User Experience discipline. I’m often brought on to shape product direction strategically as well as refine existing designs utilizing a variety of research and design techniques. I work across methodologies and technologies focusing on finding highly innovative and compelling user experiences.


Large scale engagements

Saatchi & Saatchi

7-10 to 6-11

VP, Director of User Experience

New York, NY

As a full-time staff senior executive at Saatchi & Saatchi Health, a preeminent NY advertising agency, I expanded User Experience into a core component of the firm's offering increasing its staff size and consequently billables by over 200%. Championed and advocated for the voice of the customer during all stages of the design process. Oversaw a large number of accounts (~12) designing iPad, iPhone, Web sites and other media while ensuring that best of industry User Experience practices were brought to a large number of leading Fortune 100 clientele. Built a UX department and supervised a staff of User Experience Researchers, Information Architects, and Developers, providing mentoring while ensuring that best of class creative work was consistently produced. Greatly expanded the User Experience offerings to include strategic insights, competitive analysis, usability testing and a wide variety of other UX activities. Effectively collaborated with a number of stakeholders including Account, Creative, Copy, and Development from conception to implementation finding win/win solutions along the way. Interacted directly with our clients in a number of capacities from new business pitches that I led, to department capabilities presentations, usability testing sessions and UX work presentation.


5-09 to 6-10

Global Senior Manager, Usability |

New York, NY

Full-time staff at Motorola overseeing the usability practice for the Broadband Mobility Solutions group, which is responsible for all of Motorola’s 1000+ B2B products. Redesigned a large and complex Web site ( to be more user friendly, allowing our users to easily find information. This entailed redesigning search and providing a completely new information architecture. Management role included building consensus for my design solutions within a large organization, getting stakeholder buy-in, budget oversight, overseeing all agency and independent contractor relationships, establishing and meeting team benchmarks and championing usability within this Fortune 100 corporation. Practical responsibilities included conducting large-scale, international usability testing (NA, EMEA, & APAC), quantitative surveying, heuristic reviews, persona development, ideation, requirements definition, creative direction, visual design, localization issues (28 countries/11 languages) and evolving the product lines to meet industry usability best practices. 

Independent Consultant

1-06 to 4-09

User Experience/Usability Subject Matter Expert

New York, NY

Worked in-house as senior staff at top interactive agencies and direct to client as an UX/IA and usability specialist on large-scale Web re/design engagements. Guided the user experience through online strategy, requirements gathering, usability testing, low-fidelity wireframe prototyping, high-fidelity interactive prototyping, functional/technical specification, and quality assurance testing. Produced strategy documents, heuristic reviews, competitive analyses, requirements matrices, user personas, annotated wire frames, use case flows, site maps, functional specifications, and user trial scripts and reports.


Chroma Design

10-98 to 01-06

San Francisco, CA


Founded a successful design firm with no investment. Pitched, won and successfully managed complex large budget projects adhering to challenging schedules/deadlines. Completed 150+ projects in a variety of business sectors (Finance, Tech, VC, Health Care, Advertising, Media, etc.). Created award-winning UX, visual creative and code. Recruited, hired, mentored and supervised a staff of 8+ exceptional creatives and developers. Worked with the first generation of Internet startups including Zappos, Ask and Securant.

Studio Le Fresnoy National des Arts Contemporariness

4-98 to 10-98

International Cultural Exchange Award Recipient & Artist-In-Residence

Tourcoing, France

Served as an Artist-in-Residence invited by the French Ministry for Cultural Exchange to pursue a personal/professional project (3D Human Anatomy) and to teach.

The Los Angeles Times

6-95 to 10-97

Interactive Designer |

Los Angeles, CA

Designed the first LA Times Web site (one of the first news Web sites in the world) and “TimesLink”, an interactive version of the LA Times on the Prodigy Network prior to the World Wide Web. Set the standard for the design of interactive, on-line news. Established the precedence for user-friendly Web sites. Demonstrated the commercial viability of the Web.


Art Center, Pasadena, CA

Masters of Fine Art, 9-96 to 4-98

Concentration: New Media and Communication Design

Magna Cum Laude

California College of the Arts, San Francisco, CA

Bachelors of Fine Art, 9-89 to 4-94

Concentration: Fine Arts

Magna Cum Laude

Technical SkillsTechnical Skills

Computer Languages

  • HTML
  • CSS
  • JavaScript

Content Management Systems (CMS)

  • Drupal
  • Wordpress


  • Adobe Creative Suite (Illustrator, InDesign, & Photoshop)
  • Axure
  • Balsamiq
  • Omnigraffle
  • Microsoft Office (Word, Excel, Powerpoint, Visio)

2017 Ryan Hanau, All Rights Reserved